Introduction

Welcome to Satinum, your trusted Ayurvedic healthcare provider. We strive to ensure that our customers are fully satisfied with our products and services. This Cancellation Policy outlines the terms under which cancellations are accepted and refunds are processed. By placing an order on our website, you agree to the terms and conditions outlined herein.

Order Cancellation

Cancellation by Customer:

• You can cancel your order before it has been shipped. To cancel your order, please contact our customer support team at contact@satinum.earth.
• If the order is successfully cancelled before shipping, a full refund will be processed within 7-10 business days.

Cancellation by Satinum:

We reserve the right to cancel orders for any reason, including but not limited to the unavailability of products, inaccuracies in pricing, or issues identified with your payment. In such cases, you will be notified promptly, and a full refund will be issued within 7-10 business days.

Non-Refundable Items and Services

Certain items and services may not be eligible for refunds, including:

• Products that have been opened or used.
• Products purchased during sale or promotion periods.

Modifications to the Policy

Satinum reserves the right to modify or update this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Cancellation Policy periodically to stay informed of any updates.

Contact Us

If you have any questions about our Refund Policy, please contact us at contact@satinum.earth

Email: contact@satinum.earth

Phone: 9225522332

Thank you for choosing Satinum. We appreciate your business and look forward to serving your Ayurvedic healthcare needs.